Cookies Policy

Cookies are small text files that a website places on your computer, tablet or phone. They hold a short piece of information, such as a random reference for your session, and send it back to us the next time you load a page. Local storage in your browser and small tags inside pages work in much the same way, and this policy treats them all as cookies.

Some cookies last only until you close your browser and are then deleted automatically. Others stay on your device for a set period so that the site recognises you on a later visit. The periods we apply are shown in the cookie notice on the site.

In practice, cookies do the following jobs on our site.

• They keep you signed in as you move between the lobby, the cashier and your account pages.
• They keep your game session and any balance updates consistent and secure.
• They help us apply the safer gambling settings held against your account, such as deposit limits and time-outs.
• They support the record-keeping we must carry out, because we hold a gaming licence and have to be able to verify accounts and account activity.
• They show us which parts of the site are used and where pages are slow or fail, and they remember simple preferences such as your language.

Cookies do not store your password in readable form or your full payment details, and they cannot run programs on your device.

We group cookies into four categories. Only the first is set automatically, because the site cannot work without it. The other three are set once you agree to them in the cookie notice, and you can change your mind at any time.

Strictly necessary cookies

These keep the site working and your account secure. They confirm that a request comes from the device that signed in, protect forms against misuse, hold the state of a page while it loads, and apply the deposit limits, time-outs and self-exclusion settings on your account. They also support age and identity verification checks and the records we are required to keep. Because the service would not function without them, they do not rely on your consent and cannot be switched off in our cookie notice.

Performance and analytics cookies

These tell us how the site is used in aggregate: which pages are opened, how long they take to load, where people leave registration or the cashier, and which error messages appear. We use this to fix faults and simplify pages. The reports we look at describe groups of visits rather than named players.

Functionality cookies

These remember choices so that you do not have to make them again, such as your language, how you prefer the lobby to be laid out, your sound setting, and the fact that you have already closed a notice. Some support features such as live chat, so that a conversation stays attached to the right session.

Marketing cookies

These record that you arrived from an advertisement or a partner link, so that the correct partner is credited as set out in our affiliate terms, and they help us measure which campaigns lead to registrations. They can also limit how often the same advertisement is shown to you elsewhere.

You have two ways to control cookies: the notice on our site, and the settings in your browser.

In the cookie notice on our site

When you first visit, the notice asks whether you accept the optional categories. You can accept all of them, keep only the strictly necessary ones, or choose category by category. Your choice is stored so that we do not ask again on every page, and you can reopen the settings at any time from the footer of the site. If you clear your cookies, the notice will appear again, because the record of your choice is itself held in a cookie.

In your browser

Every current browser lets you see which cookies are stored, delete them and block new ones. The wording differs, but the steps are usually these.

1. Open the browser menu and go to its settings.
2. Find the section for privacy, security or site data.
3. Choose whether to clear stored cookies, block all cookies, or block only third-party cookies.
4. Where the browser allows it, add an exception for sites you want to keep working as normal.

Private or incognito windows usually delete cookies when the window is closed. If you use more than one device or browser, set your preferences on each of them.

Turning off the optional categories has little effect on how the site works. Blocking strictly necessary cookies, or deleting cookies part way through a visit, is different, and you may find the following.

• You may not be able to sign in, or you may be signed out as soon as you open another page.
• Deposits, withdrawals and other cashier steps may not complete.
• A game may fail to reconnect to the session it was in.
• Preferences such as your language, and the notices you have already closed, will be forgotten.
• Forms may ask you for the same details more than once.

Your account itself is not affected. Your balance, transaction history, verification documents and the limits you have set are held on our systems rather than in cookies, so they are unchanged when you next sign in.

If you want to know more about a particular cookie, ask us to delete data we hold about you, or tell us that part of the site stopped working after you changed your settings, please contact us.

• E-mail: support@casinozetbet.co.uk
• Live chat: available on the site, including when you are signed in

Telling us which browser and device you use, and what you have blocked, helps us check the problem properly. Our Privacy Policy sets out the wider position on personal data and your rights over it. We update this policy when the cookies we set change, and the date shown at the top of this page tells you when it was last amended.